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Your Questions Answered
Welcome to our Help Center, where you’ll find solutions to common questions and helpful information to guide you through every stage of your journey with PXL Home. Whether you need assistance with choosing a design, understanding customization options, or getting your plans, we’re here to help! Browse through the sections below or reach out to us for more personalized support.
Finding the Right Home Plan for You
How do I choose the right home plan?
Can I check if a plan has been built in my area?
We respect privacy and do not track the locations where our plans are used. Sometimes, builders or homeowners share photos of completed projects, which we may feature on our website. Custom plans may not include images until a deposit is made, but please feel free to contact us for further information.
What are the architectural and structural requirements?
Certain areas may require approval from a licensed architect or engineer to review the design before construction. Local conditions, like weather patterns or seismic requirements, may also influence the design. We recommend consulting with your contractor or local building department for compliance.
What is a walkout basement?
A walkout basement features an exterior door that leads directly outside, making it ideal for homes built on sloped lots. It provides easy access to the yard or garden. A local engineer might need to evaluate the foundation for stability.
How is square footage determined?
We calculate square footage based on livable spaces, including rooms like bedrooms, kitchens, and living areas. Garages, porches, and unfinished basements are not counted unless otherwise stated.
Will the design meet local building codes?
Our designs are crafted to meet standard building codes, but local regulations may vary. You may need modifications to comply with local plumbing, electrical, or structural codes. Always consult with local professionals to ensure compliance with relevant regulations.
Do you offer a price guarantee?
Yes! If you find the same plan at a lower price elsewhere, we’ll beat it by 5%. This guarantee applies only to house plans and doesn’t cover special services or offers.
What adjustments might be needed for regional standards?
Plans may require modifications for factors such as snow loads, wind resistance, or specific foundation types, as dictated by local regulations. We’re here to help tailor your plans to your area’s requirements. Contact us for more information.
Purchasing Your Plan
What’s included in the PXL Home package?
Our PXL Home package provides comprehensive blueprints and all necessary documentation. Each package typically includes: Foundation Plans, Exterior Elevations, Floor Plans, Cross-Section View.
How many copies of the plans do I need?
It’s recommended to have 5–8 printed copies for contractors, permits, and other key parties. Need more? Opt for a PDF or reproducible format for easy printing and distribution.
Can I make copies myself?
Our plans are copyrighted, and you must purchase a licensed PDF or reproducible version to make legal copies.
Are digital and printed formats available?
Yes! We offer both printed plans and digital PDFs. Choose whichever format suits your needs.
Why choose a PDF or CAD version?
PDF and CAD versions provide flexibility, allowing you to easily share and modify the design with local professionals for precise execution.
What is a reversed PXL Home plan?
A reversed plan can be flipped in two ways: Mirror Reverse (entire layout flipped) or Right-Reading Reverse (mirrored layout with readable text).
What is included in the material list?
The material list provides a detailed breakdown of all construction materials required, including quantities and specifications, to help you obtain accurate quotes from suppliers.
What is a specification guide?
A specification guide outlines construction requirements and material details, helping you make informed decisions throughout your building process.
What do the abbreviations on the floor plans mean?
Our floor plans use abbreviations for quick reference, such as: K.S. - Knee Space, Pan. - Pantry, W.I.C. - Walk-in Closet, FPL - Fireplace, W.D. - Washer/Dryer.
Can I preview plans before purchasing?
Yes! Study Plans are available for initial evaluations. These plans are marked as “Not for Construction,” but can be upgraded to complete plans with a credit toward the final purchase.
What is a construction guide?
The construction guide provides step-by-step instructions for building your home, from foundation details to finishing touches.
How does the Home Furniture Planner work?
Our Home Furniture Planner helps you visualize your interior layout, offering customizable grids and movable templates for furniture placement.
Customizing Your PXL Home Design
Can I modify my plan?
Yes! We offer customization services to tailor your plan to your specific needs. Whether you need minor tweaks or significant changes, we’re here to help.
Is resizing a plan possible?
Yes, resizing is possible, but we’ll ensure that critical features remain functional.
What customization options are available?
From adding rooms to changing the foundation type or roof pitch, we offer a wide range of options.
How do I request modifications?
Submit your details through our contact form. After reviewing your request, we’ll provide an estimate and timeline.
Can my plan be converted to metric measurements?
Yes! We can convert your plans to Metric units upon request.
Can the plan be adapted for wheelchair accessibility?
Absolutely! We can modify plans to include wider doorways, accessible bathrooms, and adaptable layouts.
Can I get a quote for kitchen modifications?
Yes! Once you have your base plan, we can provide a quote for any kitchen modifications you’d like.
Can I get printed copies of my updated plan?
Yes! We offer both digital and printed formats for your updated plans.
Do you design fully custom plans?
Yes, we offer fully custom designs starting at €2,000 per square foot.
How long does the customization process take?
Minor changes usually take 4–6 weeks, while larger modifications can take 6–8 weeks.
What happens after I approve the quote?
We’ll issue an invoice and a Scope of Work agreement. After payment, we’ll begin the customization.
What is the cost of modifying a plan?
Costs depend on the complexity of the changes. Minor adjustments typically range from €500 to €1,000.
Can plans be adapted for local building codes?
Our designs meet national standards; however, local requirements may vary. We recommend consulting a local builder to ensure compliance.
Customer Support Center
Can I return or exchange my plan?
As our plans are copyrighted, all sales are final. If you change your mind, we may offer a discount on another plan.
Can I switch to a different plan design?
While plans can’t be exchanged outright, we can offer a discount on a new plan.
Can I upgrade my plan format?
Yes! You can upgrade within 90 days of purchase with a 90% credit toward the upgrade.
Which payment methods are accepted?
We only accept payments via Bank Transfer.
Is there a time limit for using my house plan?
Your purchased house plan has no expiration date.
Still Have Questions?
We’re here to help! If you couldn’t find the answer you’re looking for or if you have any further inquiries, don’t hesitate to reach out. Our team is ready to assist you with any questions you have about our plans, services, or customization options.